A previous post on Facebook went viral after a Texas woman by the name of Brandy Salim Roberson shared a photo of a secret note written on her 18-year-old daughter's coffee cup after a man approached her. The note read, "Are you okay? Do you want us to intervene? If you do, take the lid off the cup.” The "extra cup of hot chocolate that someone forgot" was handed to Roberson's daughter after a man approached her as she was sitting along studying at the Starbucks. Roberson captioned the post, “My 18-year-old daughter was at Starbucks, alone, the other night. A man came up to her and started talking to her. A barista handed her ‘an extra hot chocolate someone forgot to pick up’. How grateful I am for people who look out for other people! Side note: She felt safe and did not remove the lid, but let them know. She said the whole team was watching over her the rest of the time she was there. Thank you to Starbucks for having a great team.” She added, “The man was very loud and animated … She looked up and just saw a row of baristas staring at her — ready to step in. This reaffirms my faith in humanity. Maybe just seeing this story, others … if given the opportunity to say something or turn away, they would say something.”

The post recently went viral again after it was reposted to X, previously known as Twitter, with the post being viewed over 20 million times. The post gave many people hope after they have been put in similar situations in public, saying they wished someone would have done that for them. “As a father of a daughter, I’m glad people are still looking out,” one user wrote. Another said, “In today’s society more people should be proactive like this. You just never know what a situation really is. Kudos to the alert Starbuck’s staff. Never be silent and always ask.” On the other hand, some people think that the barista overstepped. “And some people wonder why so many young men have never approached a woman,” wrote singer Phil Labonte. Many disagree with this stance, one person commented saying, “Y’all are not entitled to speak to women simply because you think you can or perceive yourself as no harm.”